FAQs

Who is this site for?

Rebalance Pilates at Home is designed for Pilates enthusiasts of all levels. From the 'I've never done Pilates Before' to certified instructors, Rebalance Pilates at Home has something to offer for everyone. 

How does it work?

Simply choose the subscription you like, grab a mat, pick a video and get going! 

What will I find on the site?

On Rebalance Pilates at Home you will find foundational videos teaching you the proper set-ups of exercises, tutorials breaking down single exercises in the Pilates repertoire, classes for those new to Pilates, Intermediate participants and Restorative Pilates for those recovering from injury looking to move at a slower more deliberate pace, and Pilates Interval Training to get your heart rate up.  

When are new videos uploaded?

New videos will be uploaded on Mondays and Fridays. We have a huge library of Pilatesbites, New to Pilates, Intermediate Pilates, Restorative Pilates, Prop Pilates AND Pilates Interval Training videos to share with you! 

What are my subscription options?

There are currently three subscription options available with Rebalance Pilates at Home. 

The 'I Like Pilates' Subscription is a one month subscription. This is a great option if you are new to Pilates. Give Pilates a try and see if you like it.

The 'I Love Pilates' Subscription offers a three-month subscription commitment.  

The 'Pilates Group Class' Subscription which gives you access to up to two live group classes a week on Zoom (on Tuesdays at 12:15pm and Saturdays at 9 am) as well as the full catalogue of classes. 

All three subscriptions offer a 7-day free trail before the first payment goes through. 

Please note: ALL SUBSCRIPTIONS ARE ON AUTO-RENEW. If you choose to cancel your subscription, it is the responsibility of the client to cancel their subscription BEFORE the next billing period in order to avoid being charged. 

How does the 'Pilates Group Class' Subscription work?

The 'Pilates Group Class' Subscription gives you access to up to two live group classes a week on Zoom (on Tuesdays at 12:15pm and Saturdays at 9 am) as well as the full catalogue of classes. Classes run 45 minutes. The concept behind it is to give you an opportunity to workout with me, ask questions and engage in more of a online Pilates community. 

The subscription is designed to encourage you to sign in to at least ONE zoom class a week, and the second class is considered a 'make-up' or 'bonus' class. You will have access to both, so if you are loving the classes and do two live classes a week plus the catalogue, you are only benefitting more and more from Pilates!

I will keep the link open for 15 minutes once the class begins. If no one has entered the class by that point, I will close the class for the day.

What if a Group Zoom Class is cancelled?

If I am unable to teach the group zoom classes, I will have a substitute teacher take my place for the class. You will be given notice of the instructor change. However, if I am unable to find a suitable substitute, I do reserve the right to cancel the class fully for the day. You will be notified by email.

I’m already a subscriber. How do I change my subscription  plan?

You will have to cancel your current subscription in order to re-subscribe. Please ensure you cancel your current package before the next payment period in order to not be charged.

Are bundle packages included in my subscription price?

Bundle packages, such as the Pilates for Back Pain package and all other bundles, are outside the subscription program and have their own additional cost. They are designed for individuals who do not want to commit to a monthly subscription package. If you are a subscriber, you will already have access to these videos within the catalogue. 

How do I cancel my subscription?

Well, I'm very sorry to see you go. If you decide to part ways with us, simply go to your profile and cancel your subscription from there. Make sure you do so BEFORE the next billing cycle to avoid being charged. If you decide you want Rebalance Pilates at Home back in your life, you know where to find us and we would love to see you again!